How to book flight tickets

Booking instructions

ZborDirect is an online low fare tickets booking engine that allows Passengers to search, buy flight tickets and perform check-in procedure quickly, confortably and automatically. In order to book flight tickets you just need to have a computer or a mobile device connected to internet and a valid email address. Offer prices are valid at the moment of displaying the offer and when the payment is made.

1 Search flight itinerary

To search for offers, select the departure and destination cities, round trip or one way, the trip calendar dates, indicate the number of passengers (adults, children and babies) and click on search. If you want to limit your search to certain airports you can choose a specific airport from the departure/destination city (offers are limited by flights operated by the agency partners). You can check the list of active destinations here.

2 Select itinerary and passenger data

To see the flight details and the total price for all selected passengers click on "View details". Choose an itinerary and enter your passengers details (sex, name, surname, email, telephone) on flight reservation page. On this page you can also select additional luggage for each passenger and flight. Cabin baggage is included free of charge in all ZborDirect reservations. Read and check Agency's and Air Operator's Terms and Conditions.

3 Payment and confirmation

Choose a payment method and effect the payment. If not paid the booking will be cancelled automatically. All available payment forms are here. The tickets will be confirmed immediately after payment.

4 Check-in (flight registration)

Some air companies offer free check-in at the airport, in this case you do not have to do anything more after the confirmation of your flight tickets. You must present yourself at the airport check-in desk with the travel document (passport) and the air operator's confirmation number.

If online check-in shall be made for your flights, ZborDirect offers this service automatically. After payment confirmation, you will be asked to fill and save passport/id data of all passengers. Please fill exactly as in personal documents.

Date of check-in will be indicated in your Reservation. You can fill passengers data at any convenient time before opening of check-in procedure.

For most low cost air companies the automatic check-in and issuing of boarding passes are performed 48 hours before the flight time (local time).

Immediately after opening of air operator's check-in procedure we will perform check-in of passengers (flight registration) and issue the boarding passes / tickets. You must present yourself with the boarding passes (printed or from mobile device) device directly to the security check in the airport.

Support by phone / chat

For any questions regarding ongoing or already made reservations you can call an agent on one of the phone numbers displayed on the site, or you can contact a representative via chat available on site.

ZborDirect agents only provide assistance in connection with the offers displayed on zbordirect.com at the time of request.

Inquiries by phone will be processed within 09:00 - 19:00 (RO time, Saturday - rest day).

 All phone inquiries concerning confirmed bookings are processed 24 hours from 24 (no rest day).

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